If you have a machine like a Dell or HP, try to go to their site and download the latest driver they provide for Intel HD graphics. First, though, you should use a program like Display Driver Uninstaller to remove all graphics drivers from your system.
If you can get into Safe Mode, then you can try and download some different drivers and see if that fixes the problem. You can read my previous post on how to boot Windows into Safe Mode. Obviously, it was a graphics card problem and safe mode loads with minimal graphics drivers. The first thing you can try is Safe Mode in Windows 10. After playing around a bit, I decided to try a couple of things and eventually got it working, but it took some time! In this post, I’ll walk you through the steps you can take to troubleshoot a black screen with Windows 10. Once it rebooted, I was presented with a lovely black screen and nothing else.
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